Returns & Exchanges
At eskiin, your skin's satisfaction is our priority, which is why we offer a 30-day window for returns on all products that do not meet your expectations. We strive to make the process as seamless as your skincare routine to ensure you shop with complete confidence.
Initiate Your Request
Log into your eskiin account or visit our online portal to provide your order number and the reason for your return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals and components are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing